# Besparks CRM 

## BeSparks CRM使用說明手冊

- [開始使用Besparks CRM](https://docs.besparks.co/kai-shi-shi-yong-besparks-crm.md)
- [將Besparks CRM安裝到「我的擴充功能」](https://docs.besparks.co/kai-shi-shi-yong-besparks-crm/jiang-besparks-crm-an-zhuang-dao-wo-de-kuo-chong-gong-neng.md): 本章節將介紹如何將Besparks CRM安裝到SHOPLINE擴充功能，並指引您如何登入Besparks CRM。
- [登入Besparks CRM](https://docs.besparks.co/kai-shi-shi-yong-besparks-crm/deng-ru-besparks-crm.md): 若您已完成「安裝Besparks CRM到SHOPLINE擴充功能」的步驟，請參照接下的步驟登入Besparks CRM
- [Besparks CRM功能模組說明](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming.md): 模組功能模組介紹與說明使用說明手冊
- [訊息推播](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/broadcast.md): 訊息推播
- [行銷自動化](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/marketing-automation.md): 行銷自動化
- [機器人模組設定](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/marketing-automation/chatbot.md): 機器人模組支援不同類型卡片來應用在LINE客戶端，包含線上線下的會員料整合應用
- [圖文訊息](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/marketing-automation/imgtext-message.md): 圖文訊息可搭配「機器人」模組與「自動回覆」模組一起使用，建立
- [關鍵字自動回覆](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/marketing-automation/keyword-autoreply.md): Bespark CRM 支援聊天時客戶傳送 「 關鍵字」 後，系統自動回覆。目前可應用於LINE 官方帳號渠道上。
- [LINE圖文選單](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/line-tu-wen-xuan-dan.md): 透過 Besparks CRM來製作 LINE 圖文選單，可以代入製作好的會員模組機器人或其他互動。接下來將帶您按照步驟設定！
- [網站彈窗工具](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/popup.md): 工具Bespark CRM 提供彈窗插件程式碼，電商商家可透過GTM將插件安裝在網站中
- [彈窗安裝前置作業](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/popup/popup-before-setup.md): 在將彈窗安裝到官網前，需要先確認您的電商設定是否已完善
- [彈窗安裝到官網上](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/popup/popup-setup.md): 安裝本篇將逐步帶領您將設定好的彈窗插件設定到您的電商官網上
- [應用串接](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/app-setup.md): 將您的SHOPLINE網店與LINE OA帳號連動到BeSparks CRM平台
- [將電商LINE OA帳號串接到Besparks CRM](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/app-setup/app-setup-lineoa.md)
- [將SHOPLINE會員串接到Besparks CRM](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/app-setup/app-setup-shopline.md)
- [人員管理](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/member-management.md): 管理您的團隊成員與權限
- [Besparks CRM UTM說明與查詢](https://docs.besparks.co/besparks-crm-gong-neng-mo-zu-shuo-ming/besparks-crm-utm-shuo-ming-yu-cha-xun.md): Bespark CRM UTM說明與查詢
- [加購功能](https://docs.besparks.co/jia-gou-gong-neng.md)
- [SHOPLINE會員模組](https://docs.besparks.co/jia-gou-gong-neng/shopline-hui-yuan-mo-zu.md)
- [地圖模組](https://docs.besparks.co/jia-gou-gong-neng/di-tu-mo-zu.md)


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