# BeSparks CRM功能模組說明

目前BeSparks CRM 系統可分為以下幾個功能模組

{% content-ref url="/pages/sFJ7NUgLmSVI441s0jEA" %}
[訊息推播](/~/changes/29/besparks-crm-gong-neng-mo-zu-shuo-ming/broadcast.md)
{% endcontent-ref %}

可安排立即或排程推播，發送設計好的訊息 或 機器人給LINE OA所有好友，或根據SHOPLINE分群來選擇欲發送訊息的目標群眾。訊息發送後可查看開信率、點擊率等數據。

{% content-ref url="/pages/KmP1WngOkHVrIga6koGa" %}
[行銷自動化](/~/changes/29/besparks-crm-gong-neng-mo-zu-shuo-ming/marketing-automation.md)
{% endcontent-ref %}

包含客製化機器人、圖文訊息、自動回覆等自動化行銷工具，一站整合多元行銷工具，一步到位提升行銷效率。

{% content-ref url="/pages/Tdi8WfRdc13H0m8p6bIx" %}
[Line圖文選單](/~/changes/29/besparks-crm-gong-neng-mo-zu-shuo-ming/line-tu-wen-xuan-dan.md)
{% endcontent-ref %}

支援多頁式分眾選單、可排程推送，並支援觸發動作自定義，讓每位顧客體驗更個性化互動。也可搭配機器人模組的「會員模組」，整合線上線下會員管理，強化顧客黏著度。

{% content-ref url="/pages/8HWeH1rDbmqCTb4hN1YL" %}
[網站彈窗工具](/~/changes/29/besparks-crm-gong-neng-mo-zu-shuo-ming/popup.md)
{% endcontent-ref %}

支援SHOPLINE的網站行銷追蹤功能，結合GTM（Google Tag Management）製作簡易好上手的彈窗引流工具。

{% content-ref url="/pages/vGaNfQtoue1wrB8MK9mH" %}
[應用串接](/~/changes/29/besparks-crm-gong-neng-mo-zu-shuo-ming/app-setup.md)
{% endcontent-ref %}

提供LINE OA與電商官網會員串接到系統的教學步驟

{% content-ref url="/pages/DsKywaEakMOxOIGyu3lA" %}
[人員管理](/~/changes/29/besparks-crm-gong-neng-mo-zu-shuo-ming/member-management.md)
{% endcontent-ref %}

使用者團隊人員管理教學


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

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